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Customer-Owned Natural Gas Lines
In most states, except Kansas, you are responsible for any natural gas piping on your property from our gas meter to your home or business. Atmos Energy does not maintain the natural gas lines on your property beyond our meter, this is the same as other utilities, such as your electrical wiring and water pipes.
Your buried gas piping should be inspected periodically for leaks. If buried piping is not maintained, it may be subject to the potential hazards of corrosion and leakage. A licensed plumber or qualified contractor can locate, inspect, and repair buried piping on your property. If corrosion or a dangerous condition is discovered, the piping should be repaired as soon as possible.
Customer-owned natural gas lines include all the piping that goes:
- From our natural gas meter to the appliances on your property.
- From our natural gas meter to the home or business (when the meter is not right beside the home).
- From our natural gas meter underground to a building pool/spa heater barbecue or other natural gas appliances.
Natural Gas Appliances
For your safety, operate your appliances in accordance with manufacturers’ instructions. House piping should be tested or inspected periodically by a licensed plumber. Learn more about operating safe appliances and preventing carbon monoxide build-up here.
For a list of recommended plumbers in your area, please visit our Gas Dealer Network.
Department of Transportation Regulation 49 CFR 192.16
Pursuant to Department of Transportation regulation 49 CFR 192.16, Atmos Energy is required to inform you that we do not maintain the natural gas piping from our gas meter to your home or business. The natural gas piping from our gas meter to your home or business is your responsibility to maintain. If buried piping is not maintained, it may be subject to the potential hazards of corrosion and leakage. You should have piping periodically inspected for leaks. If the piping is metallic, it should be periodically inspected for corrosion. If any unsafe condition is discovered, it should be repaired. Plumbing contractors are possible resources for locating, inspecting and repairing your piping. Call 811 prior to any excavation to have underground utility-owned lines located and marked at no charge to you.
Stay Safe Whatever the Weather
We want you, your family, and your business to always be safe. Depending on the season, there are different ways you can proactively prepare for weather events. Click here to learn more severe weather safety tips.
Detecting a Natural Gas Leak
If you ever smell or suspect a natural gas leak, do not wait! Leave the premises immediately then call 911 and Atmos Energy at 866.322.8667. Do not rely on your sense of smell alone to detect the presence of natural gas. Use all of your senses —smell, listen or look—to check for signs of a leak.
In addition, residential methane detectors are available and can provide an additional ability to detect the presence of gas. These alarms must be selected and installed according to the manufacturer's instructions. Learn more at the GTI Energy.
Atmos Energy is engaged in regulated utility operations. Atmos Energy Corporation. All Rights Reserved.