Is your bill due and you need to make a payment? Learn the various payment options available to our customers and chose the one that works best for you. See your payment options here.  

You can set up an installment plan that will spread out the payment of your balance over time.  There is no charge or fee. To set up an installment plan, login to your Account Center and select the Payment Assistance tab. You can also call us during business hours to set up a plan that works for you.  

Budget Billing Provides a More Predictable Bill

Winter weather can cause your bills to rise unexpectedly as your usage naturally increases. That’s why Atmos Energy offers Budget Billing which helps you manage your monthly household budget. This plan spreads out your natural gas bills throughout the year, so you are not surprised with high winter gas bills. Click here to learn more.

Call or email us at commercialpaymentplan@atmosenergy.com to discuss your business account and set up an installment plan that will spread out the payment of your balance over time.  There is no charge or fee.

Percentage of Income Payment Plan

Qualified Atmos Energy customers in Colorado can take advantage of the Percentage of Income Payment Plan (PIPP). This program provides a fixed bill credit based on an affordable percentage of household income and the customer’s annual, estimated natural gas bill.

You must first apply and receive funding through either the Low-Income Energy Assistance Program (LEAP), Energy Outreach of Colorado, the Colorado Energy Office, or the Public Utility Commission - The Utility Bill Help Program.

Utility Bill Help Program: The Utility Bill Help program refers income-qualified Colorado residents to bill assistance programs to help pay their utility bills. The application season opens on November 1st. Click here to learn more.

Colorado LEAP: The heating season application period for LEAP begins November 1 through April 30 every year. Click here to apply. 

Energy Outreach Colorado: You may apply for year-round assistance with Energy Outreach of Colorado. 

If you have questions regarding the eligibility process or to apply for assistance by telephone, please contact the Heat Help Line at 866.432.8435.

The Colorado LEAP office, Energy Outreach of Colorado, the Colorado Energy Office, or the Public Utility Commission - The utility Bill Help Program will notify Atmos Energy regarding qualification. Your PIPP benefit is determined by your estimated maximum annual affordable bill amount and your gross monthly household income, as compared to the Federal Poverty Level for the appropriate number of household occupants. 

Qualified customers will be automatically enrolled and will receive an enrollment letter explaining all benefits and your Atmos Energy account will be enrolled into our Budget Billing program. 

You can opt out of PIPP and/or the Budget Billing program by contacting Atmos Energy's Customer Contact Center at 888.286.6700 during business hours (Monday - Friday, 7 am to 6 pm, Central)

Low-income Home Weatherization Assistance 

Atmos Energy partners with Energy Outreach Colorado and the Colorado Energy Office to manage and provide funds for home weatherization assistance and energy efficiency services to low-income qualified Coloradans. 

Colorado Customer Rights and Responsibilities 

Our Colorado customers can find information that explains your rights and responsibilities with regards to the disconnection of service for nonpayment, the steps required to reconnect service, and bill payment assistance options. Esta información está disponible en español.

Kansas customers can apply for assistance to pay utility bills with the Kansas Department of Children and Families. 

For more information regarding home weatherization, mortgage, and rental assistance, visit the Kansas Housing Resources Corporation.

Financial assistance to help pay your natural gas bill is available on a first-come, first-served basis to eligible residential customers through local energy assistance agencies. (State low-income qualifications apply for LIHEAP funds. Eligibility for Sharing the Warmth funds are determined by your local agency). Click here to locate an agency near you or call 211.

Individuals can apply for assistance to pay utility bills and past-due mortgage payments with the Kentucky Cabinet For Health and Family Services.

Financial assistance to help pay your natural gas bill is available on a first-come, first-served basis to eligible residential customers through local energy assistance agencies. (State low-income qualifications apply for LIHEAP funds. Eligibility for Sharing the Warmth funds are determined by your local agency). Click here to locate an agency near you or call 211.

Louisiana customers can learn how to apply for assistance to pay utility bills with the Louisiana Housing Corporation.

Louisiana customers are eligible for installment plans with up to 12-months to repay. There is no charge or fee. To set up an installment plan, login to your Account Center and select the Payment Assistance tab. You can also call us during business hours to set up a plan that works for you.

Financial assistance to help pay your natural gas bill is available on a first-come, first-served basis to eligible residential customers through local energy assistance agencies. (State low-income qualifications apply for LIHEAP funds. Eligibility for Sharing the Warmth funds are determined by your local agency). Click here to locate an agency near you or call 211.

Mississippi customers can learn on how to apply for assistance to pay utility bills with the Mississippi Department of Human Services.

Financial assistance to help pay your natural gas bill is available on a first-come, first-served basis to eligible residential customers through local energy assistance agencies. State low-income qualifications apply for LIHEAP funds. Eligibility for Sharing the Warmth funds is determined by your local agency. Click here to locate an agency near you or call 211.

Tennessee customers can learn on how to apply for assistance to pay utility bills with the Tennessee Housing Development Agency.

Financial assistance to help pay your natural gas bill is available on a first-come, first-served basis to eligible residential customers through local energy assistance agencies. State low-income qualifications apply for LIHEAP funds. Eligibility for Sharing the Warmth funds is determined by your local agency. Click here to locate an agency near you or call 211.

Texas customers can learn on how to apply for assistance to pay utility bills with the Texas Department of Housing and Community Affairs.

Financial assistance to help pay your natural gas bill is available on a first-come, first-served basis to eligible residential customers through local energy assistance agencies. State low-income qualifications apply for LIHEAP funds. Eligibility for Sharing the Warmth funds is determined by your local agency. Click here to locate an agency near you or call 211.

Virginia customers can learn on how to apply for assistance to pay utility bills with the Virginia Department of Social Services.

Financial assistance to help pay your natural gas bill is available on a first-come, first-served basis to eligible residential customers through local energy assistance agencies. State low-income qualifications apply for LIHEAP funds. Eligibility for Sharing the Warmth funds is determined by your local agency. Click here to locate an agency near you or call 211.

Complaints on payment plan related disputes may be filed with the Virginia State Corporation Commission.